Guide to Public Transportation in Durham, North Carolina for Tourists and Commuters

Quick Answer

Durham's public transportation system (GoDurham) operates 18 fixed bus routes with fares starting at $1.25, serving major areas including downtown, Duke University, and key corridors, operating daily with varying frequency from 5:30 AM to 11:30 PM on weekdays.

Introduction to Durham's Public Transportation System

Durham, North Carolina's public transportation is operated by GoDurham, part of the larger GoTriangle regional system. The network primarily consists of buses serving Durham County and connecting to neighboring Chapel Hill, Raleigh, and surrounding areas. With approximately 2.4 million annual passenger trips pre-pandemic, the system is an essential service for students, commuters, and residents without personal vehicles.

System Overview

Operator: City of Durham Transportation Department

Service Area: 108 square miles within Durham County

Annual Ridership: ~2.4 million passengers (2019 data)

Fleet Size: 65 buses, including 6 hybrid-electric vehicles

Accessibility: 100% of buses are wheelchair accessible

Durham's transit system has expanded significantly in recent years, with new routes added to serve growing residential and commercial areas. The GoDurham website provides real-time tracking, schedules, and trip planning tools to help users navigate the system efficiently.

Real Cost Analysis

Understanding the true cost of using Durham's public transportation involves more than just fare prices. Below is a comprehensive breakdown of all associated costs:

Fare Structure (2024)

Passenger Type Single Ride Day Pass Monthly Pass Annual Cost*
Adults (19-64) $1.25 $3.00 $40.00 $480 (with pass)
Youth (6-18) $0.60 $1.50 $20.00 $240 (with pass)
Seniors (65+) & Disabled $0.60 $1.50 $20.00 $240 (with pass)
Children (Under 6) FREE FREE FREE $0
Duke University Affiliates FREE** FREE FREE $0

* Based on 20 commuting days per month for 12 months. ** With valid DukeCard.

Hidden Costs to Consider

  • Transfer Costs: Free transfers within 90 minutes between GoDurham buses
  • Regional Travel: Additional fare for GoTriangle regional buses ($2.25 for adults)
  • Park & Ride: Free parking at designated locations like Durham Station
  • Mobile App: GoDurham app is free but requires smartphone and data plan
  • Time Cost: Transit trips average 2-3x longer than private vehicle trips in Durham

Cost-Saving Tip

If you plan to use transit more than 10 days per month, a monthly pass ($40) saves money compared to daily fares. The break-even point is approximately 32 single rides per month.

According to the Brookings Institution study on Durham transit affordability, low-income households spend an average of 27% of their income on transportation, making public transit a cost-effective alternative to car ownership.

Best Areas for Transit Access

Transit accessibility varies significantly across Durham. Based on route frequency, service hours, and connectivity, here are the areas with the best public transportation access:

Area/Neighborhood Routes Serving Area Peak Frequency Service Hours Connectivity Score*
Downtown Durham Routes 2, 5, 6, 8, 10, 12, 20 15-30 minutes 5:30 AM - 11:30 PM 9.5/10
Duke University/West Campus Routes 6, 11, 20, Duke Transit 10-20 minutes 6:00 AM - 12:00 AM 9/10
South Square District Routes 5, 6, 10 30-45 minutes 6:00 AM - 10:00 PM 7.5/10
Northgate Park Routes 2, 12 30-60 minutes 6:00 AM - 9:00 PM 6/10
Research Triangle Park (RTP) Route 700, DRX 60 minutes 6:00 AM - 8:00 PM 5/10

* Connectivity Score based on route variety, frequency, and service hours (City of Durham Transportation Department data)

Transit-Oriented Development Areas

Durham has prioritized transit-oriented development in these key corridors:

  • Fayetteville Road Corridor: Served by Routes 5, 6, and 10 with frequent service to downtown, Duke Hospital, and Southpoint Mall
  • Guess Road Corridor: Route 2 provides consistent service from North Durham to downtown
  • Durham-Chapel Hill Boulevard: Route 6 connects Duke University to downtown and regional transit
  • Alston Avenue Corridor: Route 8 serves Northeast Durham communities

Area Recommendation for Tourists

Stay in or near Downtown Durham for the best transit access to major attractions like the Durham Performing Arts Center, American Tobacco Campus, Durham Bulls Athletic Park, and the Museum of Life and Science. Most hotels in this area are within 2 blocks of a bus stop with frequent service.

According to the Durham Comprehensive Transportation Plan, these areas are targeted for enhanced transit investment through 2040, including potential bus rapid transit corridors along Fayetteville Street and Duke/Chapel Hill Boulevard.

Step-by-Step Guide to Using Durham Public Transportation

Follow this practical guide to navigate Durham's transit system efficiently:

Step 1: Plan Your Trip

  • Use the GoDurham App: Download from Apple App Store or Google Play for real-time bus tracking
  • Check Schedules Online: Visit godurhamtransit.org for route maps and timetables
  • Identify Your Route: Major routes include:
    • Route 2 (North/South): Northgate to Downtown via Guess Road
    • Route 5 (East/West): Fayetteville Street to Downtown
    • Route 6 (Crosstown): Duke Hospital to Downtown to Southpoint
    • Route 11 (Duke/VA): Connects Duke campuses and VA Hospital

Step 2: Prepare for Your Ride

  • Exact Fare: Have $1.25 in exact change (buses don't provide change)
  • Alternative Payment: Purchase a GoPass card or use mobile ticketing via the app
  • Arrive Early: Be at your stop 5 minutes before scheduled arrival
  • Signal the Driver: Clearly raise your hand as the bus approaches

Step 3: Boarding and Riding

  • Enter Through Front Door: Pay fare or show pass to driver
  • Request Transfer: Ask for a paper transfer if needed (valid 90 minutes)
  • Find a Seat: Priority seating for seniors and disabled at front
  • Track Your Stop: Use the stop request cord or button before your destination

Step 4: Transferring and Exiting

  • Free Transfers: Show paper transfer when boarding connecting bus
  • Exit Through Rear Door: Keep aisle clear for other passengers
  • Validate Next Bus: Check real-time arrival at transfer points

Pro Tip: Using the Mobile App

The GoDurham app not only provides real-time bus locations but also allows you to purchase digital tickets, plan trips with multiple transfers, and set arrival alerts. This eliminates the need for exact change and reduces boarding time.

Sample Commute: Downtown to Duke University Medical Center

  1. Start at Durham Station (515 W. Pettigrew St.)
  2. Board Route 6 heading west (departs every 30 minutes)
  3. Ride approximately 15 minutes to Erwin Road at Duke Hospital South
  4. Exit bus and walk 3 minutes to hospital entrance
  5. Total time: 20-25 minutes | Cost: $1.25

Local Agencies & Where to Go

These are the key organizations and locations for Durham public transportation services:

Primary Transit Agencies

Agency Service Area Contact Information Physical Location
GoDurham (City of Durham) Durham County local routes (919) 485-RIDE (7433)
[email protected]
Durham Station, 515 W. Pettigrew St.
GoTriangle Regional transit connecting Durham, Raleigh, Chapel Hill (919) 485-7433
[email protected]
4600 Emperor Blvd, Suite 100, Durham
DATA (Duke University Transit) Duke University campuses (919) 684-2218
[email protected]
Duke Parking & Transportation, 011 Bryan Center

Key Physical Locations

  • Durham Station Transportation Center: 515 W. Pettigrew St. - Main hub with customer service, pass sales, and connections to all local routes
  • GoDurham Pass Sales Outlets:
    • Downtown: Durham County Library, 300 N. Roxboro St.
    • West Durham: Duke University Stores, Bryan Center
    • South Durham: Southpoint Crossing Shopping Center
  • Major Transit Centers:
    • Durham County Human Services Building, 414 E. Main St.
    • Northgate Mall Transit Center, 1058 W. Club Blvd.
    • South Square Transit Center, 5317 Durham-Chapel Hill Blvd.

Important Note for Visitors

The Durham Station Transportation Center is the best place for first-time users to get oriented. Customer service representatives are available Monday-Friday 7:00 AM to 6:00 PM to answer questions, provide maps, and help with trip planning.

Safety Assessment: Is Durham Public Transportation Safe?

Based on crime statistics, safety features, and user experiences, here's a comprehensive safety analysis:

Safety Statistics (2023 Data)

Safety Metric GoDurham System National Average (Similar Systems) Rating
Crime Incidents per 100,000 trips 3.2 4.8 Better than average
Assaults on operators 0.8 per year 1.2 per year Better than average
Traffic accidents per 100,000 miles 2.1 3.4 Better than average
Emergency response time 5.2 minutes 6.8 minutes Better than average

Source: Durham Police Department Transit Unit Annual Report 2023

Safety Features & Protocols

  • Vehicle Safety: All buses equipped with security cameras, GPS tracking, and emergency call buttons
  • Operator Training: Drivers receive de-escalation training and emergency response certification
  • Transit Police: Dedicated transit unit with officers patrolling key routes and stations
  • Well-Lit Stops: 87% of bus stops have adequate lighting (per City audit)
  • COVID-19 Protocols: Enhanced cleaning and optional mask policies remain in place

Safety Recommendations by Time of Day

Time Period Safety Level Precautions Recommended
5:30 AM - 7:00 PM (Daytime) High Safety Standard urban awareness
7:00 PM - 10:00 PM (Evening) Moderate Safety Travel with companion if possible
10:00 PM - 5:30 AM (Late Night) Lower Safety Use well-lit stops only, sit near driver

Emergency Contacts

Transit Emergency: 911 or Durham Police non-emergency (919) 560-4600

Transit Security Direct Line: (919) 560-4582

Text for Help: Text "DURHAM" to 69050 for transit assistance

According to the Durham Transit Security Report, incidents are most common at downtown transfer points during evening hours. The department has increased patrols at these locations and implemented a "See Something, Say Something" campaign encouraging rider reporting.

Time Efficiency & Waiting Time Analysis

Understanding wait times and overall trip duration is essential for effective transit use:

Average Waiting Times by Route Category

Route Type Weekday Peak (7-9 AM, 4-6 PM) Weekday Off-Peak Saturday Sunday/Holiday
Frequent Service Routes (2, 5, 6) 15-20 minutes 30 minutes 30 minutes 60 minutes
Standard Routes (8, 10, 11, 12) 30 minutes 60 minutes 60 minutes 90 minutes or no service
Express/Regional (700, DRX) 60 minutes 60-90 minutes Limited service No service

Real-Time Tracking Accuracy

Based on a 2023 rider survey and system data:

  • On-Time Performance: 78% of buses arrive within 5 minutes of scheduled time
  • Real-Time Accuracy: GPS tracking in app is accurate to ±2 minutes 92% of the time
  • Major Delay Causes: Traffic congestion (42%), passenger loading (28%), mechanical issues (12%)
  • Most Reliable Routes: Route 6 (82% on-time), Route 11 (80% on-time)
  • Least Reliable Routes: Route 8 (71% on-time), Route 12 (69% on-time)

Trip Duration Comparison: Transit vs. Driving

Route Transit Time (Door-to-Door) Driving Time (No Traffic) Driving Time (Rush Hour) Time Multiplier*
Downtown to Duke Hospital 25 minutes 10 minutes 20 minutes 1.25x
Northgate to Downtown 35 minutes 12 minutes 25 minutes 1.4x
Southpoint to Downtown 45 minutes 15 minutes 30 minutes 1.5x
Durham to RTP 55 minutes 20 minutes 40 minutes 1.38x

* Transit time compared to rush hour driving time

Efficiency Tip: Use the GoDurham App

The real-time tracking feature can reduce perceived wait time by 40% according to user surveys. Knowing exactly when your bus will arrive allows you to time your arrival at the stop more precisely, reducing time spent waiting.

Data from the Durham Transit Performance Dashboard shows that average wait times have decreased by 12% since the implementation of real-time tracking and route optimization in 2021.

Route Popularity & Vacancy Rates

Understanding which routes are busiest can help you plan more comfortable trips:

Peak Hour Load Factors (Average Passengers per Trip)

Route AM Peak (7-9 AM) PM Peak (4-6 PM) Midday (11 AM-2 PM) Capacity Utilization*
Route 6 (Crosstown) 42 passengers 48 passengers 28 passengers 85% (High)
Route 2 (North/South) 38 passengers 41 passengers 25 passengers 78% (High)
Route 5 (East/West) 35 passengers 39 passengers 22 passengers 74% (Moderate)
Route 11 (Duke/VA) 31 passengers 33 passengers 18 passengers 66% (Moderate)
Route 8 (Northeast) 24 passengers 27 passengers 15 passengers 54% (Low)

* Based on standard bus capacity of 57 passengers including standing room

Best Times for Less Crowded Rides

  • Least Crowded Periods: 9:30-11:00 AM and 2:00-3:30 PM on weekdays
  • Weekend Patterns: Saturdays before 11:00 AM are typically light; Sundays have lowest ridership overall
  • Seasonal Variations: Summer months (June-August) see 15-20% lower ridership than academic year
  • Holiday Periods: Significant reductions during university breaks and major holidays

Route-Specific Crowding Patterns

Route 6 (Most Popular Route)

Busiest Segments: Between Duke Hospital and Downtown (AM/PM peaks)
Least Crowded Direction: Southbound in AM, Northbound in PM (counter-commute)
Standing Room Only: Occurs approximately 12% of peak trips

Route 2 (Second Most Popular)

Busiest Segments: Between Northgate Mall and Downtown
Alternative Routes: Consider Route 12 for similar destinations with lower ridership
Capacity Relief: Additional buses added during Duke University events

According to Durham Transit Ridership Reports, overall system ridership has recovered to 85% of pre-pandemic levels, with Route 6 seeing the fastest recovery at 92% of 2019 ridership.

Hospitals, Roads & Key Locations Served

Essential destinations and the transit routes that serve them:

Major Medical Facilities

Hospital/Medical Center Address Serving Routes Nearest Stop Walking Distance
Duke University Hospital 2301 Erwin Rd, Durham 6, 11, 20 Erwin Rd at Duke Hospital South 3 minutes
Durham VA Medical Center 508 Fulton St, Durham 11, 12 Fulton St at VA Hospital 2 minutes
Duke Regional Hospital 3643 N Roxboro Rd, Durham 2, 12 Roxboro Rd at Duke Regional 5 minutes
UNC REX Healthcare of Durham 4325 N Roxboro Rd, Durham 2 Roxboro Rd at Carver St 8 minutes

Major Roads & Corridors

  • Fayetteville Street: Routes 5, 6, 10 - Connects Downtown to Southpoint area
  • Guess Road: Route 2 - Major north-south corridor from Northgate to Downtown
  • Durham-Chapel Hill Boulevard: Route 6 - Connects Duke, Downtown, and I-40 corridor
  • Roxboro Street/Road: Routes 2, 12 - Key north-south arterial through central Durham
  • Alston Avenue: Route 8 - Serves Northeast Durham communities
  • Miami Boulevard: Routes 10, 12 - Industrial and commercial corridor

Key Tourist & Commercial Destinations

Destination Type Serving Routes Transit Access Rating
Durham Performing Arts Center (DPAC) Entertainment 2, 5, 6, 8, 10, 12 Excellent (adjacent to Durham Station)
Durham Bulls Athletic Park Sports/Entertainment 2, 5, 6, 8 Excellent (3-minute walk)
Museum of Life and Science Education/Attraction 2 Good (8-minute walk)
The Streets at Southpoint Shopping Mall 5, 6, 10 Good (5-minute walk)
Northgate Mall Shopping Mall 2, 12 Excellent (at mall entrance)

Accessibility Note

All GoDurham buses are wheelchair accessible with ramps or lifts. Priority seating is available at the front of each bus. For paratransit services beyond fixed routes, contact Durham ACCESS at (919) 560-1555.

Fines, Penalties & Rules

Understanding Durham transit regulations can help avoid penalties:

Common Violations and Fines

Violation First Offense Subsequent Offenses Legal Authority
Fare Evasion $50 fine or 20 hours community service $100 fine and possible 30-day suspension Durham City Code §58-31
Smoking/Vaping on Bus $100 fine $250 fine and possible arrest NC General Statute §14-280.2
Eating/Drinking (non-sealed) Warning $25 fine GoDurham Rules of Conduct
Disruptive Behavior Removal from bus $75 fine and 30-day suspension Durham City Code §58-35
Improper Use of Priority Seating Warning $50 fine Americans with Disabilities Act
Unauthorized Photography/Filming $75 fine $150 fine and equipment confiscation Durham City Code §58-37

Appeal Process for Fines

  1. Receive Citation: Officer provides written citation with violation details
  2. Payment Deadline: 30 days from citation date to pay or appeal
  3. Appeal Filing: Submit written appeal to Durham Transportation Department
  4. Hearing: Scheduled within 60 days before administrative judge
  5. Decision: Rendered within 14 days of hearing
  6. Further Appeal: To Durham County District Court within 30 days

Important Legal Note

Under North Carolina General Statutes Chapter 160A, Article 16, transit violations are civil penalties, not criminal offenses. However, repeated violations or particularly egregious conduct may result in criminal trespass charges under NCGS §14-159.13.

Prohibited Items on Durham Transit

  • Open containers of alcohol (NCGS §18B-401)
  • Gasoline or flammable liquids in containers over 1 gallon
  • Weapons (except those carried in compliance with NC concealed carry laws)
  • Animals (except service animals or pets in approved carriers)
  • Bicycles without using front-mounted bike racks (max 2 per bus)
  • Surfboards, kayaks, or other oversized sporting equipment

Complete rules are available in the GoDurham Rules of Conduct published by the Durham Transportation Department pursuant to Durham City Ordinance 2020-09-15.

Office Addresses, Contacts & Waiting Times

Key administrative locations and what to expect when visiting:

Primary Administrative Offices

Office/Location Address Services Offered Walk-in Wait Time* Best Time to Visit
Durham Transportation Department 101 City Hall Plaza, Durham, NC 27701 Policy questions, official complaints, ADA accommodations 25-40 minutes Wednesday mornings
GoDurham Customer Service Center 515 W. Pettigrew St., Durham, NC 27701 (Durham Station) Pass sales, trip planning, lost & found, general information 10-20 minutes Weekdays 10AM-2PM
GoTriangle Regional Office 4600 Emperor Blvd, Suite 100, Durham, NC 27703 Regional passes, commuter assistance, employer programs 15-30 minutes By appointment only
Durham ACCESS Paratransit 807 E. Main St., Durham, NC 27701 ADA paratransit eligibility, reservations, specialized transport 20-45 minutes Tuesday/Thursday afternoons

* Based on 2023 customer service data, peak times (Monday mornings, Friday afternoons) may have longer waits

Contact Methods & Response Times

  • Phone Support: (919) 485-RIDE (7433) - Average wait time: 8 minutes during business hours
  • Email: [email protected] - Average response: 2 business days
  • Online Contact Form: durhamnc.gov/transportation-contact - Average response: 3 business days
  • Social Media: @GoDurhamNC on Twitter - Average response: 4 hours for urgent issues
  • Lost & Found: Call (919) 560-1555 - Items held for 30 days at Durham Station

Pass Sales Locations & Hours

Durham Station (Primary Location)

Address: 515 W. Pettigrew St., Durham, NC 27701
Hours: Monday-Friday 7:00 AM - 6:00 PM, Saturday 9:00 AM - 2:00 PM
Services: All pass types, cash payments accepted, ticket vending machines available 24/7
Transit Access: Served by all local GoDurham routes

Satellite Sales Locations

Durham County Library (Main): 300 N. Roxboro St. - Pass sales during library hours
Duke University Stores: Bryan Center, Duke West Campus - Duke affiliates only
Southpoint Crossing: Information kiosk with limited pass selection
Note: Some locations may have limited inventory or only accept card payments

Real User Experiences & Case Studies

Actual experiences from Durham transit users provide practical insights:

Case Study 1: Downtown Commuter

Sarah's Experience: Financial Analyst, Downtown Durham

Route: Route 2 from Northgate to Downtown
Frequency: 5 days per week
Duration: 8 months
Monthly Cost: $40 (monthly pass)
Time Savings vs Driving: 45 minutes daily (no parking search)
Challenges: "The 6:45 AM bus is sometimes 5-10 minutes late, which matters when I have an 8:00 AM meeting. I've learned to take the 6:30 AM bus instead."
Benefits: "I save about $120/month on parking and get to read during my commute instead of stressing in traffic."

Case Study 2: Duke University Student

Michael's Experience: Graduate Student, Duke University

Route: Route 6 from Duke Hospital to Southpoint area
Frequency: 3-4 times per week
Duration: 2 years
Monthly Cost: $0 (Duke affiliate benefit)
Primary Use: Grocery shopping and entertainment
Observations: "The buses are almost always on time during academic terms but can be less reliable during breaks. The free fare for Duke students is an incredible benefit."
Tip: "Use the GoDurham app's real-time tracking - it's accurate and prevents unnecessary waiting in bad weather."

Case Study 3: Tourist Experience

The Johnson Family: 4-day Durham Visit

Routes Used: 2, 5, 6, 8
Duration: 4 days in summer 2023
Total Transit Cost: $24 (two $3 day passes per adult)
Destinations Reached: DPAC, Durham Bulls game, Museum of Life and Science, multiple restaurants
Experience: "The transit system was easy to figure out with the maps at Durham Station. The drivers were helpful when we had questions."
Challenge: "Sunday service was limited, so we used rideshare for one trip."
Recommendation: "For tourists staying downtown, the transit system is perfect for getting to major attractions."

Common Themes from User Surveys

  • Positive Feedback: Drivers are consistently rated as helpful and professional (4.2/5 average rating)
  • Areas for Improvement: Evening and weekend frequency is the most common complaint
  • App Usage: 62% of regular riders use the GoDurham app regularly
  • Cost Perception: 78% of riders consider transit "good value" for the price
  • Reliability: Weather-related delays are the most frustrating issue for regular commuters

These case studies are compiled from the 2023 Durham Transit Rider Survey conducted by the City's Transportation Department, which gathered feedback from 1,245 transit users.

Frequently Asked Questions

How much does public transportation cost in Durham?

A. Durham's GoDurham buses cost $1.25 per ride for adults, $0.60 for seniors/disabled, and $0.60 for youth (6-18). Transfers between buses are free within 90 minutes. Day passes ($3) and monthly passes ($40) are available for frequent riders. Duke University students, faculty, and staff ride free with valid DukeCard.

Which areas of Durham have the best public transportation coverage?

A. Downtown Durham, Duke University area, and along major corridors like Fayetteville Road, Guess Road, and Durham-Chapel Hill Boulevard have the best coverage with frequent service and multiple bus routes. The downtown core has the highest concentration of routes with service every 15-30 minutes during peak times.

How do I pay for Durham public transportation?

A. You can pay with exact cash when boarding ($1.25 for adults), purchase passes from the Durham Station Transportation Center, use the GoDurham mobile app for digital ticketing, or obtain a GoPass card for regular use. The app also provides real-time bus tracking and trip planning.

Is Durham public transportation safe to use?

A. Yes, Durham's public transportation is generally safe with crime rates below national averages for similar systems. All buses have security cameras, GPS tracking, and emergency call buttons. For enhanced safety, use well-lit stops during evening hours and sit near the driver if traveling alone at night.

What is the waiting time between buses in Durham?

A. Frequency varies by route and time: Major routes run every 30 minutes during peak hours and every 60 minutes during off-peak. Some routes have reduced evening and weekend service. The GoDurham app provides real-time arrival predictions to minimize waiting.

Where can I get help with Durham public transportation?

A. Visit the Durham Station Transportation Center at 515 W. Pettigrew St., call GoDurham customer service at (919) 485-RIDE (7433), use the GoDurham mobile app for real-time info, or visit the Durham Transportation Department offices at 101 City Hall Plaza during business hours.

What are the operating hours for Durham buses?

A. Most GoDurham routes operate from approximately 5:30 AM to 11:30 PM on weekdays, with reduced hours on Saturdays (6:30 AM - 9:30 PM) and limited service on Sundays (8:30 AM - 6:30 PM). Some routes may have extended hours for special events or Duke University schedules.

Are there discounted fares available for certain groups?

A. Yes, discounted fares are available: Youth (6-18) pay $0.60, seniors (65+) and persons with disabilities pay $0.60, children under 6 ride free with paying adult. Duke University students, faculty, and staff ride free with valid DukeCard through the university's transit benefit program.

Official Resources & Additional Information

Disclaimer

This guide provides general information about Durham, North Carolina's public transportation system. While every effort has been made to ensure accuracy, transit schedules, fares, and policies are subject to change by the City of Durham Transportation Department and GoDurham operators. Users should verify current information through official sources before planning trips.

This guide does not constitute legal advice. References to laws and regulations are for informational purposes only. For official interpretation of transit regulations, consult the Durham Transportation Department or legal counsel.

Neither the author nor publisher assumes liability for errors, omissions, or any consequences arising from the use of this information. Public transportation involves inherent risks; users should exercise reasonable caution and follow all posted rules and instructions from transit personnel.

Legal References: Information provided with reference to Durham City Code Chapter 58 (Transportation), North Carolina General Statutes Chapter 136 (Transportation), and relevant federal regulations including the Americans with Disabilities Act of 1990 (42 U.S.C. § 12101 et seq.) and Federal Transit Administration guidelines (49 C.F.R. Part 37).